Disappointing

Click here if this is your business
★★☆☆☆
1.5 / 5
10% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Marks and Spencer Flowers www.marksandspencer.com/flowers

★★☆☆☆

“Disappointing”

Written on: 27/12/2013

I received these flowers as a Christmas present from my sister on Monday 23rd and on receipt the fressias were crushed,the edge of the rose petals were starting to go brown. By Christmas Day all the flowers were a sad sight. I contacted M&S on Boxing Day and they sent me a replacement arrangement which arrived early the following morning and these flowers look perfect. Good response from M&S in rectifying the problem

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review