not as described

Click here if this is your business
★★☆☆☆
1.5 / 5
10% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Marks and Spencer Flowers www.marksandspencer.com/flowers

★★★☆☆

“not as described”

Written on: 06/05/2013

I ordered alstroemeria abundance flowers to be sent to a relative who had a bereavement. I did not want 'funeral flowers' nor gaudy birthday flowers just something femanine and delicate to help her day.and chose lavender coloured alstroemeria abundance as shown
What arrived was nothing like those advertised being darkish cerise wine colour mix. totally inappropriate and I am extremely cross and disappointed with Marks and Spencer.

I would never order flowers from you again and certainly would not recommend you to a friend.
In response e the question what would I like to have known before my purchase,that what I ordered would be delivered.

  • Goods purchased & cost

  • On time

    Delivery

  • Quality of website

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review