VALENTINE DAY FLOWERS

Click here if this is your business
★★☆☆☆
1.5 / 5
10% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Marks and Spencer Flowers www.marksandspencer.com/flowers

★☆☆☆☆

“VALENTINE DAY FLOWERS”

Written on: 20/03/2013

Friend ordered flowers for me for Valentine's day. Ordered on Tuesday 12 February 2013 for delivery on 14th Feb. Flowers failed to appear. This is disgusting. Offer made late on evening 14th for a gift card as apology. This does not compensate for flowers sent for a special event. I have advised friends not to use Marks and Spencer for a special event delivery of flowers as they are totally unreliable.

You either require to address your administration system or track your couriers. There is a serious failure in one or both.

You are taking money to provide a service and not meeting that service.



  • I was recipient

    Goods purchased & cost

  • Still waiting

    Delivery

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review