FLOWERS FOR AN INJURED FRIEND

Lillian Rose Flowers - www.lillianroseflowers.co.uk
★★☆☆☆
1.8
21.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Travisd161's review of Lillian Rose Flowers - www.lillianroseflowers.co.uk

“FLOWERS FOR AN INJURED FRIEND”

★☆☆☆☆

written by Travisd161 on 25/05/2017

I ordered a Basket of mixed flowers to at 1200 be delivered same day and paid the premium for this. The flowers have still not arrived 24 hours later. Tried the contact number where I ordered they have fobbed me off with text and email address. I have text and emailed and not had a response. When i rang back to speak to the Manager, I was told she is "off today" (convenient) and was offered her email address. I responded that I wanted her to call me back within the hour but this was also refuted and I was told that they would be terminating the call and hung up.

Do not use these people under any circumstance. The service and customer service is appalling!!

  • Basket of flowers

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Value For Money

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