Absolutely the worst experience ever

Lillian Rose Flowers - www.lillianroseflowers.co.uk
★★☆☆☆
1.8
21.0% of users recommend this
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Corinney234's review of Lillian Rose Flowers - www.lillianroseflowers.co.uk

“Absolutely the worst experience ever”

★☆☆☆☆

written by Corinney234 on 28/03/2015

I ordered a bunch of flowers for next day delivery for a friend going through a tough time. Flowers didn't arrive, I tried emails and when calling, was told to email again as they never received any emails from me. The flowers arrived 2 days late - and severely wilted - before they decided that they would reply to my emails saying the flowers had arrived, to an email they told me they never received!!

After several emails back and forth, I was told I would receive a partial refund. 3 weeks later, no refund was made and now they are trying to weasel their way out of making the refund! Absolutely unprofessional, awful customer service. Avoid!!!

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