written by Corinney234 on 28/03/2015
I ordered a bunch of flowers for next day delivery for a friend going through a tough time. Flowers didn't arrive, I tried emails and when calling, was told to email again as they never received any emails from me. The flowers arrived 2 days late - and severely wilted - before they decided that they would reply to my emails saying the flowers had arrived, to an email they told me they never received!!
After several emails back and forth, I was told I would receive a partial refund. 3 weeks later, no refund was made and now they are trying to weasel their way out of making the refund! Absolutely unprofessional, awful customer service. Avoid!!!
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