Written on: 24/02/2014 by Jimmy123456789 (1 review written)
I am always sceptical of negative reviews on line and often take them with a pinch of salt. However, Lillian Rose Flowers sppears to have angered quite a few people, including myself. Ordered expensive flowers for Valentines Day, and yes you guessed it, they never arrived. I attempted to call them to find out what the story was, but you only get a voicemail. I called the following morning and was not provided with an apology/explanation. I asked for a contact name, and whilst I was given her first name she refused to give me her second name or the owner's second name. This seems bizarre and I can only presume that staff have been told not to give out names or admit doing anything wrong. I did manage to get a refund thankfully, but the whole set-up seems very stange and I don't know how they continue to trade. Avoid at all cost.
As rated by our community of reviewers
" Disgraceful " Read More
" Timely delivery, disappointed with size " Read More
" Dropped the Ball.........??? " Read More
" I wouldn't recommend this florist to anyone, " Read More
" Horrible experience/nightmare " Read More