Kolkata Online Florists Reviews - www.kolkataonlineflorists.com

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★☆☆☆☆
1.2 / 5
From 6 reviews
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  • Customer Service

  • Quality of website

  • Value For Money

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Kolkata Online Florists - www.kolkataonlineflorists.com

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Latest Reviews

★★☆☆☆

“Absolutely Unhelpful Customer Service & Poor Website”

Written on: 16/06/2014

I had requested for a cake to be delivered on the 13th of June.First when I placed the order I did not recieve any confirmation however the money was debited and had to follow up to confirm on which I was asked to call back after an hour,next I had to follow up to check the status as the order was not delivered yesterday(13th) and today when i checked with the customer service, this is after I receibved no reply on the mail query or website of the order status rep was absolutely disgusting. I… Read Full Review

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★☆☆☆☆

“Never use kolkataonlineflorists.com ,they dont deliver”

Written on: 25/02/2014 by RanjanKoley (1 review written)

Booked a order for fresh flowers as birthday present. The order was booked 1 day before the scheduled delivery date. Request was made to deliver by morning on the scheduled date. Flowers were not delivered on that day even after repeated calls to the customer service . Stale flowers without the accompanying gift delivered one day after the schedule date. Customer service not willing to listen to breach of delivery commitment issue. Kolkataonlineflorists do not honor commits neither do they… Read Full Review

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★☆☆☆☆

“IRRESPONSIBLE DISGUSTING SERVICE BEWARE!!!”

Written on: 15/01/2014

I ordered flowers and gifts to be delivered for 50th Anniversary celebration on 12th January 2014, 11am from Kolkataflorists. Quite irresponsibly a person called up the recipient on the evening of 13th January 2014 wanting to deliver the flowers.On complaining and asking my money back,I am repeatedly getting most unconvincing emails. The whole intention of surprising or congratulating on the occassion of wedding anniversary has been spoilt and I have been embarrassed. The Customer care… Read Full Review

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★☆☆☆☆

“Never use kolkataonlineflorists ”

Written on: 21/06/2013

Avoid using this website; they are hopeless We bought some flowers for delivery to a funeral which we were unable to attend. The website only allows 100 characters for a message but did not clearly state this and allowed full payment. We realised straight away and phoned to change the message but no answer on any of their telephone numbers. We then e-mailed but received the reply : DEBARATI1 ( 6/21/2013 3:49:34 PM ) :Dear Sir, Greetings From us!! This is to inform you that your order has been… Read Full Review

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★☆☆☆☆

“Never ever use kolkataonlineflorists.”

Written on: 31/12/2012 by Sambarti (1 review written)

I ordered a cake and a flower for my mother's Birthday on 28th Dec which cost me 5,0000 Rs.On 31st December they sent a mail in the evening 6pm it can't be delivered today ,it would be delivered tomorrow.I am really getting irritated with their behavior.I have sent a mail to return my money back , not sure whether they will refund it, as the review every where is really really bad.I did not see a single good comment till now… Read Full Review

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Sambarti's Response to Sambarti's Review

Written on: 31/12/2012

I am sorry , I spend 5000 and not 5,0000 as mentioned in previous post.

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★☆☆☆☆

“Never use www.kolkataonlineflorists.com”

Written on: 19/02/2012 by souvik126 (1 review written)

I placed an order of Flower and cake for my parents anniversary in India from Canada. Their delivery time was between 11 am - 8 pm, but they said they generally deliver by evening at max. My parents waited till 8 pm and waited half an hour more but it was not delivered and finally they left for the day. It was so annoying and everytime I called them they would say yes it will be delivered in time. Flowers and gifts merchandising is about delivery on time and they completely lack this. My… Read Full Review

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