Written on: 31/12/2013 by Chesebro2 (1 review written)
I ordered an arrangement five days before Christmas. It was delivered 2 days after Xmas and contained 5 flowers and did not match the picture of what I ordered at all. Customer service was terrible when I called to complain about the delivery a week late and the size of the arrangement and the order was refused. They told us so many lies they couldn't keep them straight. The funniest lie was that they couldn't find the house and needed the address again. Ha ha. Delivery people don't have map quest but they said they had attempted delivery the day before in another lie. Next lie was that nobody by that name was at the residence. Hysterical because outside every house in this 100,000 home complex is a sign with their name on it. Next lie was that they 'attempted' to deliver and when no one came to the door and they checked with neighbors but said no one knew them so they couldn't leave them. Checked with neighbors and they were never contacted. It goes on and on. We did not get the flowers delivered and they wouldn't give me my money back either. Manager was rude on phone and it was a comedy of errors with no flowers. Stay away. Order nothing!!
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