Appalling!

Click here if this is your business
★☆☆☆☆
1.4 / 5
12% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

NicoleC's review of Interflora www.interflora.co.uk

“Appalling!”

Written on: 03/04/2014 by NicoleC (1 review written)

Ordered flowers for Mother's day, they never turned up despite the fact I received an email on the day they were meant to arrive to say they were on their way!!!

The tracking system said my order couldn't be found, I used the online complaint system and asked for someone to contact me, they never did. I then sent an email complaining, they have given me a refund, barely an apology and no explanation of what happened to the flowers or why I was sent a message confirming they were on their way. Will never use them again.


  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
interflora.co.uk