Written on: 18/05/2013 by Aladyofleisure. (1 review written)
I contacted interflora to report that an orchid they had sent was left outside my door in the early hours of a very frosty morning and as a result it had died. The next day I received an apology from Interflora and a beautiful replacement orchid in a lovely pot. That's what I call customer service!
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