Very poor service

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Guest's review of Interflora www.interflora.co.uk

“Very poor service”

Written on: 17/04/2013

I ordered a very expensive funeral spray to go to my brother's funeral in Dallas and especially requested that I be contacted by e- mail when they were delivered. Someone contacted me to confirm details and again I stressed that being so many thousands of miles away could they inform me when the flowers had been delivered. NO-ONE CONTACTED ME!
After 3 e-mails and some 10 days later I was told they had been delivered!
WHAT AWFUL SERVICE AND SO DISTRESSING.

  • Funeral spray £127.37

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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