Flower occasions of Blackburn East Park Road

Interflora www.interflora.co.uk
★★☆☆☆
1.7
17.0% of users recommend this
  • Customer Service

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Pipkincottage8's review of Interflora www.interflora.co.uk

“Flower occasions of Blackburn East Park Road”

★☆☆☆☆

written by Pipkincottage8 on 08/03/2013

I ordered an oasis for a present from this shop at a cost of £30

When the oasis was delivered to the recipients work address the receptionist noticed that one of the 6 flowers had drooped completely and actually took a photo!

I rang the shop this morning and was told that the flower must not have been put in the oasis properly and if we took the flowers back to the shop she would 'stick a fresh flower in '!

I explained that the flowers were now at home so she said bring them tomorrow (Saturday) I explained that we couldn't do that as the office is closed on Saturday to which she replied I can't do anything if you won't bring the flowers back and that she was too busy to talk to me!

I used a shop that is part of the interflora group because I thought that would make sure I was given a top class service! Not again I am very disappointed

  • £30

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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