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upCrowley277's review of Gift Tree www.gifttree.com

★☆☆☆☆

“TERRIBLE SERVICE”

Written on: 08/04/2014 by upCrowley277 (1 review written)

I made an expensive order for next day delivery and a week later am still waiting. The birthday surprise was ruined by having to have the person receiving the gift call them the same day as their birthday but 6 days has gone by since then and they still haven't delivered it. They have offered me free delivery on my next order with them providing the order is more than $40 and has to be made before June.... like I am really going to order from them again!!!!! and in the meantime STILL NO DELIVERY!!!!!

I would certainly recommend that you chose a different gift service than GIFT TREE.

  • still waiting for the delivery yawn yawn

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Gifttree Services's Comment

Written on: 11/06/2014

Hi,

I can see that this has been a disappointing experience for you. I know I would be just as disappointed, if I were in your shoes. That free delivery email that you received was in an attempt to follow up with your order. Did you happen to reply? We would love to try and make this right for you, so if you could contact me I will get back to you as soon as possible.

Thanks so much!
Kari Day
Customer Loyalty Manager

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