Failure to perform!! worst service ever!!!

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From You Flowers  www.fromyouflowers.com
★☆☆☆☆
1.2
5.0% of users recommend this
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80sGoneBad's review of From You Flowers www.fromyouflowers.com

“Failure to perform!! worst service ever!!!”

★☆☆☆☆

written by 80sGoneBad on 23/05/2017

I ordered an arrangement of flowers and a teddy bear for my girlfriend (I was in the doghouse!) I selected foryouflowers.com because they advertise 4 hour delivery time!, I ordered the flowers the night before and expected them delivered the following day before noon, on top of the surprising way they Add $14.95 in Handling fees to the costs, it was a pricing arrangement, having heard nothing from my girlfriend as of noon I called their costumer service number, but got nowhere with that!! complete waist of time!! I ended up having to call their new order extension number just to get someone to answer the phone!! and even that took many tries!! while on hold the operator called the local flower shop to find out when the flowers would be delivered, this also took many tries!! but finally the flower shop answered but could only say sometime before 5:00!! and complained about only having one driver!, feeling extremely nervous I called back and went through the whole process three more times with the same default answer!!!,. guess what!!!! the flowers never were delivered!!! even after I followed and pressed them 5 times throughout the day!!! I called to complain about the flowers not being delivered and they told me the flower shop tried to deliver the flowers but no one was at the location!!! complete lie!! and besides that!, they had both my phone # and my girlfriends #, but neither one received a call!! I stopped payment on my card!!!! complete nightmare!! and now I'm further in the doghouse!!!

  • arrangement of flowers and a teddy bear

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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