Written on: 10/01/2014
Bought a flower bouquet & teddy bear with balloon to send my brother for his first baby. The bouquet wasn't arranged at all like the picture and was missing several types of flowers. The balloon wasn't the one ordered & the teddy bear was a joke. It was a different style bear and extremely cheap looking compared to what I ordered. I called customer service to complain and was offered a 10% discount and $20 certificate for future orders. Like they expected me to order from their horrible company again. After 45 minutes, much haggling, and being put on hold 4 times I was finally able to get a 20% refund & $10 coupon (guarantee I won't be using it). Don't waste your $ look elsewhere for flowers...
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