Flowerfete Reviews - www.flowerfete.co.uk

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★☆☆☆☆
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Latest Reviews

★★☆☆☆

“Poor Quality Flowers”

Written on: 21/12/2014

I ordered flowers to be sent to my sister for Christmas it was a bouquet of festive carnations. They did indeed arrive on the date requested and initially looked lovely, but by the following day thay were black and wilting, hanging over the side of the vase. I have contacted flowerfete and as yet had no response and based on other reviews I am not anticipating a response. I would certainly recommend that people avoid using this company as the experience has been very disappointing. I will stick… Read Full Review

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★☆☆☆☆

“Do not buy from flowerfete”

Written on: 07/12/2014 by Cyrusv1976 (1 review written)

Appalling! Ordered two bouquets in advance and paid via paypal. Neither bouquet arrived and despite calling and emailing customer services I have received no joy at all. I have now opened a paypal dispute in the resolution center in order to get my money back. I will never, ever use this awful company again and suggest you don't either… Read Full Review

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★☆☆☆☆

“bad communication ”

Written on: 26/11/2014 by JanessaYoung158 (1 review written)

I had flowers delivered to my daughter they arrived in a poor state partly because they had been delivered over a 6 ft fence and only lasted 4 days I have attempted to contact them and received 9 support tickets to date every time I tell them the problem I receive another support ticket , although my first one was responded to positivly telling me a fresh bouquet would be delivered to the recipient this has not happened , I have wuedtioned there communication and received no response even the… Read Full Review

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★☆☆☆☆

“'Bright & Cheery'? More like 'Late & Dreary'”

Written on: 15/11/2014 by ShrewsburyShopper (2 reviews written)

(I've also posted this on iFlorist as I believe they are the same company) I ordered some flowers a week in advance of a birthday assuming that was plenty of time .... how wrong was I?!!! On the morning of the delivery date I checked the tracking, and all looked good, the flowers were 'out for delivery' at 06.04 am. Happy days! Anyway, by the evening I hadn't heard anything from the recipient, who is the kind of person who'd call or text immediately on receiving the flowers, so I checked the… Read Full Review

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★★★★☆

“Chocolate strawberrys”

Written on: 11/07/2014 by jayspulls64 (1 review written)

I am seeing a lot of bad reviews here, so thought I would add my own experience, I ordered 6 Chocolate Strawberrys on the 9th July for my mums birthday on the 10th, true they did not arrive on the 10th but on the morning on the 11th, where I was also sent an email confirming they had been delivered, so over all i was pleased with the service, I also have sent Flowers from here in the last 12 months also to Mum and was satisfied… Read Full Review

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★☆☆☆☆

“NEVER EVER USE IF YOU CARE FOR THE PERSON YOU ARE...”

Written on: 01/06/2014 by Harveyyb387 (1 review written)

ORDERED A DOZEN ROSES FOR MOTHERS DAY. THEY WERE DELIVERED LATE AND WHEN I SAW THEM THEY WERE THE EQUIVALENT TO A SMALL BUNCH OF HALF DEAD FLOWERS FROM THE PETROL GARAGE. IF I HAD NOT VISITED MY MUM I WOULD HAVE HAD NO IDEA BECAUSE SHE WOULD NOT HAVE MENTIONED. CONTACT CUSTOMER SERVICES AND EVENTUALLY GOT A REPLY WHICH WAS INADEQUATE. COMPLAINED AND RECEIVED A £5 VOUCHER BUT I HAD NOT INTENTION OF ORDERING AGAIN FROM FLOWERFETE. COMPLAINED AGAIN AND CHANTELLE PROMISED TO ESCALATE MY… Read Full Review

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★☆☆☆☆

“No-one likes to complain about a gift, but in this...”

Written on: 29/03/2014 by Mellifluous (1 review written)

My daughter bought me what were supposed to be a beautiful bunch of freesias from Flowerfete for Mother's Day. The parcel did arrive on time, but where were the freesias? Instead, I unwrapped what looked like a large bunch of weeds, which already seemed dead. If my daughter hadn't asked me to send her a photo of the flowers I would probably have pretended that they were lovely so as not to upset her, but as it was I had to tell the truth: that I wouldn't have bought a bunch of these if they… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 21/02/2014 by anderj (1 review written)

I ordered flowers for my friend and happened to call in and was disappointed to see the flowers were not what I ordered and were inferior. When I complained I was fobbed off. What a waste of time and money. … Read Full Review

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★☆☆☆☆

“DONT ORDER FROM THIS COMANY”

Written on: 19/02/2014

IF YOU READ THESE REVIEWS AND STILL ORDER FROM THIS COMPANY THEN YOU DESERVE DISSATISFACTION!! Ordered and paid for an upgraded 'Large' bunch of cheerfully named 'Gerbera Jubbly'. A bouquet of JUST Gerberas, being that they are my Girlfriends favourite flowers, to be delivered to her workplace for Valentines Day. What she received was a rather tired bunch of carnations with a load of greenery and only 2 red Gerberas. My Girlfriend HATES carnations. really made me look like a numpty. (Hey… Read Full Review

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★★☆☆☆

“Avoid this company”

Written on: 01/02/2014 by tusker81 (1 review written)

I ordered flowers for my sister and was very pleased when they arrived on time. My sister was very grateful but told me to never use this company again. The flowers bore no resemblance to the picture and were in very poor condition. I decided to give the company the benefit of the doubt and sent them a photo of the actual flowers. After two weeks, I had not had a reply so I resent my e-mail and received an immediate reply asking for the order number so that Flower Fete could rectify matters… Read Full Review

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Tusker81's Response to tusker81's Review

Written on: 08/02/2014

Following myt negative review. The issue has been resolved, the company sent good quality flowers and chocolates.

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★☆☆☆☆

“AVOID THIS COMPANY”

Written on: 21/12/2013 by matoko (3 reviews written)

The goods, a hamper, was ordered and paid for, delivery promised on Dec 19th. No delivery. Emailed the support team team on the 20th. Today is 21st, no goods, no response to email, no money. Unbelievably terrible service. Wish I'd checked out their reviews first. Non on this site but found plenty on other sites Terrible, still don't know if I'll be able to get my money back as no response from customer service. Be warned… Read Full Review

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