Flowerfete Reviews - www.flowerfete.co.uk

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“3 Wrong deliveries & broken promises”

Written on: 30/03/2015 by nadgouk (2 reviews written)

I ordered 3 bunches of roses on Mother's Day All different colours for different reasons. My foster mother in particular loathes pink roses but all 3 orders were the same - a mixed bouquet of pink and orange - Which really didn't mix very well. I complained and was pleasantly surprised to be told they were sending complimentary bouquet to my recipients & money off my next order...Haha. Trust me. It never happened. I, like others here, fell for it. Don't… Read Full Review

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★★☆☆☆

“unhappy”

Written on: 26/03/2015 by AzulChaney (1 review written)

missed a birthday for a sunday ordered on sat said delivery sun tues still no sign tracking email just said generated how embarrising wasnt a lot £11.99 butto me was wouldnt use company again… Read Full Review

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★☆☆☆☆

“Never received flower and no one get back to you”

Written on: 20/03/2015 by Mossip29 (1 review written)

Worst company ever Ordered Mother's Day flowers, never received them. The phone is always on messages Emailed them no response back The company is designed so you can't contact them at all. They are a complete rip off and I will be reporting them to trading standards… Read Full Review

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★☆☆☆☆

“Avoid Like The Plague”

Written on: 18/03/2015 by totallyal (1 review written)

This company have failed on all fronts, I ordered 24 carnations and a small balloon to be delivered to my mothers for Mothering Sunday, for which I paid a delivery premium. The flowers did not arrive on Mothering Sunday but arrived mid day on Monday (1 day late), the flowers delivered consisted of 6 Roses and 2 Lilies and no small balloon? not the 24 carnations and small balloon ordered? I raised a request ticket on their web site Monday morning for which they have not replied, I raised a… Read Full Review

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★☆☆☆☆

“awful”

Written on: 17/03/2015

orders flowers for mothers day, they did arrive on time but quality was terrible, broken and squashed flowers and practically ready for the bin… Read Full Review

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★☆☆☆☆

“Dreadful Service”

Written on: 16/03/2015 by Kirkjo1 (1 review written)

Ordered in plenty of time for Mothers Day for 2 separate recipients. Neither arrived until the afternoon of the day after. Custermer service is a joke automated e-mail response. Avoid Avoid Avoid!!! Wish I could give zero stars… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 16/03/2015 by Kingwestonflier (1 review written)

Wish I'd looked at reviews, as others have commented. Ordered flowers last Thursday for Mothers Day. Order confirmed delivery for Saturday. Here were are on Monday at 6pm and they still haven't been delivered. Phone enquiries not being answered and so called chat line only yielding automated style reply offering a £5 on future orders- some hope after this treatment. A tracking link was offered which takes you to the dreaded Hermes, with whom I have had issues in the past with two lost or… Read Full Review

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★☆☆☆☆

“Very bad service!!!”

Written on: 16/03/2015 by Debsmac (1 review written)

This company guarantee to get your delivery there on the selected day they offer you to pick! This is not necessarily the case!! I placed 2 orders on with Flowerfete separately but at the same time on the same day! One was received very late in the day and the other order never even got past an 'order generated' stage which mean nothing was done with this particular order! I was very disappointed even with the order that did arrive! As the pictures of what you should get was not what was… Read Full Review

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★☆☆☆☆

“If I could rate it less than 1 star I would”

Written on: 16/03/2015 by neveryoumind53 (1 review written)

I was left in the same boat as many it seems. I received an email this morning saying because I opted for free delivery it could take up to 48 hours AFTER my chosen delivery date, even though I ordered them a week ago, they couldn't send them a day or two early to make sure they got there on time could they? No. I ordered some flowers for my mum for mothers day and she didn't receive them. I too couldn't get through to customer services yesterday. You would have thought that with it being… Read Full Review

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★☆☆☆☆

“AVOID ”

Written on: 16/03/2015 by HaroldMcLeod (1 review written)

Worst online experience I have ever had, four days later and order has still not arrived… Read Full Review

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★☆☆☆☆

“Shocking Service”

Written on: 16/03/2015 by xbGallegos43 (1 review written)

My poor teenage daughter was devastated yesterday, Mother's Day, when her flowers weren't delivered to me as promised. Despite trying to contact customer services yesterday and again this morning, we were only met with telephone music. The website online chat goes nowhere, I am not surprised they don't want to talk to anyone! Then this afternoon a box was left. Inside a limp, bedraggled excuse for a bouquet held together with damp kitchen roll! Half the flowers are damaged and dying and the… Read Full Review

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★☆☆☆☆

“the worst”

Written on: 15/03/2015 by fdDean59 (1 review written)

don't order from this company...... ordered Sat 14th March for mothers day, offered Sunday 15th as delivery day. paid extra for this service.......although advertised as 'free delivery' advised delivery would be between 8am and 6pm. now 9:30 pm and no sign of flowers....... contacted company by 'livechat' as advised as they are on there 'round the clock' and being Sunday no one available on phone.....that was at 5:30pm asking where my order was and as yet no response even though a promise of… Read Full Review

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★☆☆☆☆

“Wrong Flowers”

Written on: 15/03/2015 by OctavioAtkinson (1 review written)

They delivered completely the wrong flowers and on the wrong day. Any attempt to contact them, they just send an automated response… Read Full Review

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★★☆☆☆

“AVOID!!!”

Written on: 15/03/2015 by 1989Butler (1 review written)

Total waste of money. Nothing like the photo. Can't find address to complain!!… Read Full Review

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Neveryoumind1953's Comment

Written on: 16/03/2015

Flowerfete.co.uk
Jubilee House
Phoenix Way
Burnley
Lancashire
BB11 5SX

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★★☆☆☆

“Avoid this company”

Written on: 19/02/2015

Have ordered a couple of times from this company. First time got someone else's flowers as well as my own. OK for me but not very good for the other person. Second order OK. However ordered Valentines flowers well in advance but none turned up. Rang customer services. Very insincere apologies but at least I got refund. Too unreliable to be recommended… Read Full Review

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★☆☆☆☆

“waste of money”

Written on: 06/01/2015 by adamaud (1 review written)

friend sent me flowers for my birthday the person who delivered the left them on doorstep charming the flowers were DEAD not even fit to put in vase went straight in dustbin I havnt told my friend as she would be so upset if you want nice flowers don't order from this company emailed the straight away 3rd jan still waiting for reply you have been warned … Read Full Review

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★☆☆☆☆

“No Customer Service”

Written on: 05/01/2015

Expensive lowers were delivered too early. These were ordered for a particular occasion and it was time sensitive. Delivering too early spoilt the occasion. Have tried calling, e-mailing for nearly two weeks without success. Cannot contact anyone. With no customer service to try and resolve this I cannot recommend this company. Buy elsewhere as many people have advised… Read Full Review

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★☆☆☆☆

“Disgusted”

Written on: 02/01/2015 by Whitaker195 (1 review written)

I ordered a bouquet for my mother. I picked what I thought were lilies and roses. My mother received a few carnations and some greenery. I would never have known if I hadn't asked for a picture. I paid £20 for what amounts to £4 pound of flowers, tops. Please don't use this site. As for trying to complain - forget it. The phone is on ansaphone - premium rate and they don't reply to e-mails. This firm should be run out of town… Read Full Review

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★☆☆☆☆

“Ordered some flowers for my friend to be delived on 24...”

Written on: 02/01/2015 by 1973Ware (1 review written)

Ordered some flowers for my friend to be delived on 24 dec still waiting for them to come… Read Full Review

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★☆☆☆☆

“Do not use this company. Plesae read on..”

Written on: 31/12/2014 by Spartan445 (2 reviews written)

Please find enclosed a copy of my complaint letter which has been sent 3 times with no reply. If you choose to use Flowerfete after reading then you will only have yourself to blame! Hello, I doubt I have any chance of receiving a reply judging from the quality of service I have experienced thus far with Flowerfete but here goes anyway. On 17th December I placed an order for a bouquet of flowers for my wife who was leaving her place of work after many years. It was a simple gesture that was… Read Full Review

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Misselvis's Response to Spartan445's Review

Written on: 06/01/2015

agree with every thing you have wrote about
this company should be shut down NOW
before anyone else wastes money on flowers

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