written by Aliyah49 on 02/05/2015
My daughter and son ordered flowers to be sent to me for my birthday. They arrived only to find a lily bud already dropped off and the stems not in the damp cloth used to keep them fresh. There was approximately 9o% green flowers and foliage, the two carnations were virtually dead and the rest looked very tired. My daughter complained, Flowerfete did not reply to her e-mail, and she had to phone. Poor customer service Today, two weeks later a new bouquet arrived. More colour and they look fresher.
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