Flower Delivery Express Reviews - www.flowerdeliveryexpress.com

★★★★☆
3.6 / 5
66% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Flower Delivery Express - www.flowerdeliveryexpress.com

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★☆☆☆☆

“Beware”

Written on: 13/10/2014 by Pratt352 (1 review written)

Beware of using this company! They did not deliver the flowers I ordered, nor did they honor the price they quoted me!!! They described exactly which kind and how many flowers would be used in the bouquet and what the exact price was. They used completely different flowers and overcharged me substantially. Use this company at your own risk… Read Full Review

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★☆☆☆☆

“No delivery, No refund”

Written on: 15/09/2014 by JeremyBoyd5 (1 review written)

The ordered funeral arrangement never arrived, the local florist never received an order. Try to obtain a refund! What a joke, no one will talk to you about an order that has already shipped. We have been on hold 4 times now over 15 minutes and no one will answer. We did use Flower Delivery Express before without a problem. however, if there is a problem do not expect any help… Read Full Review

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★☆☆☆☆

“No delivery as Promised, DON'T USE THIS SERVICE!!!”

Written on: 08/08/2014 by HMcknighti (1 review written)

I'm contacting the BBB on this company!! I paid extra for guaranteed 5 pm del never delivered & can't contact company! HORRIBLE… Read Full Review

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★☆☆☆☆

“Never received flowers”

Written on: 21/07/2014 by HaydenPatterson26 (1 review written)

I was gaurenteed flower delivery and 3 days later still no flowers and they are giving me the run around to get my refund. I will never use this company again nor will I let my friends and family!!!!… Read Full Review

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★☆☆☆☆

“Order not delivered”

Written on: 17/06/2014 by Txgal (1 review written)

I do not recommend this florist to anyone. Terrible service! I ordered a flower arrangement for a hospitalized friend and paid for it to be delivered within 4 hours. One day later, the flowers still aren't at the hospital. I tried to track my order on the website which didn't work. So, I called the 888 number and ended up having to leave my name, phone # and email address. The computer generated voice message said I would be contacted as soon as possible. Well, I'm still waiting. Hope I… Read Full Review

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★☆☆☆☆

“Don't buy here”

Written on: 28/04/2014 by veryverymad (1 review written)

On a Friday around 2pm I placed an order on the web and paid extra for same day service. They weren't delivered that day or the next day or the day after that. I paid for same day service on a Friday and the flowers weren't delivered until the following Wednesday! The person I was sending them to at a hotel left town that Monday. I tried calling customer service Saturday, Sunday, and Monday on the customer service line and could never get a person, I could only leave a message -- on the… Read Full Review

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★☆☆☆☆

“terrible customer service, did not deliver”

Written on: 05/04/2014 by Schmidtxd1975 (1 review written)

Order for a friend who lost her mother in law. Received confirmation on the order, but 10 days later received a delivery confirmation for flowers which never got delivered. They do not respond to email or phone. Only take your money. Will never ever use this company again… Read Full Review

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★☆☆☆☆

“Sent a marijuana plant”

Written on: 26/02/2014 by Thelvig (1 review written)

I ordered a peace lily (even upgraded) for my two DEAD friends parents. I was mortified when I went over for a visit & she should me the plant they received. It looked like a marijuana plant!! I was soooooooooo embarrassed!!!!!!!!!! Be advised to check on what you actually send is what they actually get. CO tried to offer me a $31.00 promotion code (I spent $49) and of course I would still have to pay service fees & all the other stuff. I called, no one called me back!!!!!!!! this site is way… Read Full Review

Davidprice222's Response to Thelvig's Review

Written on: 02/04/2014

lol was it really a marijuana plant? i might place an order ;)

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★☆☆☆☆

“BEWARE!!!!”

Written on: 13/11/2013

Do not waste your money!!! Still a day and a half later no flowers!!! It was suppose to be "Same Day" Delivery!… Read Full Review

Hgoldman's Comment

Written on: 15/11/2013

No flowers, failed delivery, $100 spent. Credit card will be notified to cancel the transaction. Prosecutors should be contacted because there are too many instances of failed delivery to attribute it all to mere incompetence.

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Vstar35's Comment

Written on: 23/02/2014

dont buy nothing from these people had a funeral and flower suppose to show up and did not show up u mother f.u.c.k.e.rs should be out of business !

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★☆☆☆☆

“Very bad ”

Written on: 02/11/2013

My order was never delivered… Read Full Review

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★☆☆☆☆

“TERRIBLE!!”

Written on: 25/10/2013 by johnjohnsjsjs (1 review written)

Flowers never showed up! Terrible, terrible, terrible customer service! They only gave me half my money back because they said the service charge is not refundable. They stole my money. I will never use this company again! Ever! I'm furious! Please, go somewhere else to get your flowers... I'm warning you!… Read Full Review

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★☆☆☆☆

“Absolutely Terrible! With a capital T!”

Written on: 03/10/2013 by Kailos (1 review written)

I had ordered these a bouquet of flowers to be delivered to a friend who was in the hospital. She had spent 12 weeks in the hospital and finally gave birth to twins with complications. I had told the woman the flowers needed to be delivered before 1:30 as per the hospital regulations. I explained all my friend had been through and was still going through with feeding tubes etc. She assured me they would be off first thing! I had not heard from my friend for a couple of days which is unlike her… Read Full Review

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★☆☆☆☆

“Ripoff when filling an out of town order”

Written on: 02/10/2013 by Kylady (1 review written)

We ordered through L & D by visiting our local florist, selecting a "like" arrangement with our preferences noted , paying the extra charges for the wire order and requesting a early delivery for my sister who just had surgery. We ordered a dish garden with colorful cut flowers to brighten the look. The ones at our florist had very beautiful green plants in a basket for well below the minimum charge. My sister sent a picture of what was delivered & what a disappointment. L & D delivered a… Read Full Review

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★☆☆☆☆

“Terrible Service”

Written on: 28/09/2013 by slapshot18 (1 review written)

I ordered flowers for my grandmothers 90th birthday. Although they claim same day delivery, I was sent an email the day after the arrangement was supposed to be delivered letting me know that it was not delivered because my order was incomplete. After calling their customer service line I was told the arrangement I picked was not available. I was quoted multiple policies indicating how this was acceptable. The customer service representative disconnected me when I asked to speak with a… Read Full Review

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★☆☆☆☆

“I paid for the fullest version and received the smallest”

Written on: 24/09/2013 by corinne4141 (1 review written)

I used this company to order flowers for my bosses wife. I paid for the fullest option they provided. I was sent pictures of the flowers and was more than disappointed. They sent the smallest arrangement full of carnations (was supposed to be peonies) and I cant get anyone to call me back! Ive used this company 4 times and this is my first problem but it is so frustrating I will NEVER use them again. Ive called over 3 times and finally got an email to send my picture to me. Its been over a… Read Full Review

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★☆☆☆☆

“AVOID THIS COMPANY!”

Written on: 21/09/2013

Flowers were not delivered; told I couldn't get a refund (in their fine print). This site is a total rip off. They get your money and you get NOTHING… Read Full Review

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★☆☆☆☆

“Very deceiving.... terrible company to deal with”

Written on: 20/09/2013 by rossr (1 review written)

The company seemed ok at first. Then I never recieved a conformation e-mail or reciept but was immediatly charged. Then the flowers did not get delivered that day with no contact from the company, I had to check on them. Then i couldn't get a hold of any one, and they dont return your call after you leave a message. Finally I got a person on the phone who said that they will be delivered this morning (the next day) containing more flowers with an appology note for being late. which never… Read Full Review

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★☆☆☆☆

“NEVER USE THIS SITE FOR FLOWERS!!!!! NEVER!!!!!!!”

Written on: 20/09/2013

WANTED FLOWERS ON MONDAY FOR MY WEDDING ANNIVERSARY AND IT WASNT DELIVERED, SAID THEY WILL DO IT THE NEXT DAY AND THEY DELIVERED A FCKING BALLOOON AND THEY SAID THEY WILL DEVLIER THIS $150 WORTH OF FLOWERS AND THAT DIDNT HAPPEN!!!! THEY ARE A BUNCH OF FCKING A$$-H0L3S WHO WANTS OUR MONEY… Read Full Review

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★☆☆☆☆

“This is a rubbish!”

Written on: 19/09/2013

My husband paid for same-day delivery from this website and the flowers never showed up. No-one answers the phone, nor will they call him back. Avoid at all costs… Read Full Review

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★☆☆☆☆

“not delivered”

Written on: 19/09/2013

ordered flowers at 9.00 a.m. did not get delivered by 5.00 p.m.. the flower shop was less than 1 mile from delivery. Worst florist i have ever dealt with would not recommend to anyone to use… Read Full Review

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