Flower Delivery Express Reviews - www.flowerdeliveryexpress.com

★★★★☆
3.6 / 5
64% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Flower Delivery Express - www.flowerdeliveryexpress.com

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★☆☆☆☆

“Do not use flowerdeliveryexpress.com EVER!”

Written on: 17/09/2013

DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES!!! They will take your money, not deliver your flowers, not return your calls, & tell you to go “F” yourself. To make a very long story as short as I can, I specifically used them because they say the offer a “4 hour” delivery option. I ordered the flowers at 10:00am & paid extra for the 4hour delivery option so the flowers would arrive before I got home from work. I waited all day & called their “customer service” like at least 6… Read Full Review

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★★★★★

“Perfect conditon”

Written on: 17/09/2013 by Ryder888299 (1 review written)

Roses arrived in perfect condition on time as requested. I highly suggest same day delivery. … Read Full Review

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★★★★★

“Great service”

Written on: 15/09/2013 by Angel9238 (1 review written)

I received a beautiful vase but it was the wrong color my bf ordered. FDE gave me a credit and fixed the situation… Read Full Review

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★★★★★

“Good Service”

Written on: 13/09/2013 by aaaron3111 (1 review written)

I spoke on the phone with them and he was very helpful helping me finding a product… Read Full Review

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★☆☆☆☆

“worst customer service, never got my flowers, no refunds ”

Written on: 12/09/2013 by relazar (1 review written)

on the 10 of september i ordered flowers to be delivered. i even specified the time date location and recepients name. the flower company did not deliver the flowers and did not deliver it the time that i requested on the day i requested it to be delivered. the recipient very got the flowers. after talking to 5 customer service representatives i finally spoke to the supervisor only to find out that i was not going to be reambursed from the company i ordered from (in adition to the imaturity of… Read Full Review

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★☆☆☆☆

“False advertising rip off!!”

Written on: 11/09/2013 by me1234me (1 review written)

Placed an order for the special day to have my gift sent and received and email that it would be the next day. I called them and left multiple messages to let me know the status of the delivery as no one would be at the house for delivery the next day. No calls were returned. Had to call again on day three to check the status and I am informed they are delivering today. NO ONE will be there its too late!!! They charged me 30% for canceling my order that could not be delivered due to their… Read Full Review

Me1234Me's Response to me1234me's Review

Written on: 17/09/2013

I will add that I was suprisingly reimbursed my entire expense.

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★★★★★

“BUY EXPRESS SERVICE”

Written on: 09/09/2013 by Manny3221 (1 review written)

Express is soooo amazing!!!! I couldnt believe my girlfriend recievd her flowers in 2 1/2 hours!!! the express said 4 hours or less. Im shocked!!… Read Full Review

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★☆☆☆☆

“AWFUL SERVICE!! Do NOT use this Company ”

Written on: 08/09/2013 by WarningAwfulService (1 review written)

There service says same day delivery. This is not true. I called this morning before noon and my flowers were not delivered today and now since it is past 5 pm they won't take my call or answer my questions. My flowers were not delivered when they said they would be delivered. I spent a lot of money only to be let down. I recommend going somewhere else because this place does not do what they say they will! They will be getting a call from me in the morning… Read Full Review

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★★★★★

“Outstanding experience”

Written on: 08/09/2013 by Rachel2938 (1 review written)

I just had an outstnading experience with flower delivery express. After the discounts i received, the same day delivery was virtually free! and the arrangement looked better in person than in real life!… Read Full Review

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★★★★★

“Very Affordable Same Day”

Written on: 06/09/2013 by John382 (1 review written)

Paying $25 for same day delivery any where in the world is a great deal! I can;'t find any other companies that do that… Read Full Review

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★★☆☆☆

“Don't deliver as promised”

Written on: 05/09/2013 by LindaStew (1 review written)

I ordered a birthday arrangement from Flower Delivery Express on 8/22 to be delivered that day. I even paid extra for the 4 hour delivery guarantee and also chose the "best" arrangement from the options of good, better and best. The picture for the "best" arrangement looked beautiful with what looked like at least a dozen roses and other flowers. The flowers were not delivered until the next day and the arrangement had four roses and a couple of lilies. Needless to say the arrangement was… Read Full Review

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★☆☆☆☆

“What a Rip!!!!!”

Written on: 05/09/2013 by cnsaps (1 review written)

I placed an order for next day delivery with a particular arrangement. Not only was the arrangement NEVER shipped, but when I called as to the reason they told me nothing but excuses. First they said the florist didn't have the flowers even though on the contract it said they will substitute if that is the case. Second, they could not tell me who the florist was because of a confidentiality agreement. So they tell me the flowers are being sent today and the event was yesterday. NEVER USE… Read Full Review

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★★★★★

“Quality Service”

Written on: 04/09/2013 by Dana3948 (1 review written)

I bought several arrangements from FDE and every time they were made of fresh florals… Read Full Review

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★☆☆☆☆

“WORST CUSTOMER SERVICE EVER!!!!”

Written on: 01/09/2013

Only placed my order because they said they could deliver the flowers the next day....once the order was place THEN I get an email that they wont be delivered until 2 days after the date I needed them. Called customer service to cancel the order and was told OH WELL THATS TOO BAD BUT YOU WILL STILL BE CHARGED! Oh well. REALLY!!! Called Amex to cancel/dispute the payment and they told me they get lots of complaints about them.....so BE WARNED!!! Do not use this site… Read Full Review

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★★★★★

“I love FDE discounts”

Written on: 30/08/2013

I love receiving discounts every week from FDE… Read Full Review

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★★★★★

“Easily the best service”

Written on: 28/08/2013 by Ryder002 (1 review written)

FDE offers great deals and fast delivery but along with that great service. I placed an order for my daughter and after I placed it I realized I sent it to her old address. I called FDX and they re directed it to the correct address… Read Full Review

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★★★★★

“Fast Delivery!”

Written on: 21/08/2013 by Mike763 (1 review written)

I was so surprised on the prompt delivery! My girlfriend says she got her flowers around 3pm and I order them while at lunch at noon! The arrangement itself was a little smaller than I expected but I'm not complaining… Read Full Review

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★★★★★

“Emergency flowers”

Written on: 19/08/2013 by Jalen778 (1 review written)

Whenever i'm one the clock and need a gift for a friend or family member and don't have time to go to a local florist I always order from FDX. They always keep their promise and come through on time… Read Full Review

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★★★★★

“I love FDX”

Written on: 16/08/2013 by Reesie200 (1 review written)

I was just on www.flowerdeliveryexpress.com using my $30 credit and I loved all their products! I wanted to order them all… Read Full Review

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★★★★★

“Good Products, Good Prices and fast Delivery”

Written on: 15/08/2013

Typical you can get good prices on flowers or good design or fast delivery, but rarely do you get all three. Flower Delivery Express was very good priced, gave me a beautiful arrangement and was on time delivering… Read Full Review

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