Flower Delivery Express Reviews - www.flowerdeliveryexpress.com

★★★★☆
3.6 / 5
67% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Flower Delivery Express - www.flowerdeliveryexpress.com

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Latest Reviews

★☆☆☆☆

“No delivery, No refund”

Written on: 15/09/2014 by JeremyBoyd5 (1 review written)

The ordered funeral arrangement never arrived, the local florist never received an order. Try to obtain a refund! What a joke, no one will talk to you about an order that has already shipped. We have been on hold 4 times now over 15 minutes and no one will answer. We did use Flower Delivery Express before without a problem. however, if there is a problem do not expect any help… Read Full Review

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★☆☆☆☆

“No delivery as Promised, DON'T USE THIS SERVICE!!!”

Written on: 08/08/2014 by HMcknighti (1 review written)

I'm contacting the BBB on this company!! I paid extra for guaranteed 5 pm del never delivered & can't contact company! HORRIBLE… Read Full Review

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★☆☆☆☆

“Never received flowers”

Written on: 21/07/2014 by HaydenPatterson26 (1 review written)

I was gaurenteed flower delivery and 3 days later still no flowers and they are giving me the run around to get my refund. I will never use this company again nor will I let my friends and family!!!!… Read Full Review

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★☆☆☆☆

“Order not delivered”

Written on: 17/06/2014 by Txgal (1 review written)

I do not recommend this florist to anyone. Terrible service! I ordered a flower arrangement for a hospitalized friend and paid for it to be delivered within 4 hours. One day later, the flowers still aren't at the hospital. I tried to track my order on the website which didn't work. So, I called the 888 number and ended up having to leave my name, phone # and email address. The computer generated voice message said I would be contacted as soon as possible. Well, I'm still waiting. Hope I… Read Full Review

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★★★☆☆

“What elegance, your shop is not lack of information!...”

Written on: 02/05/2014 by Flora-Leo (1 review written)

What elegance, your shop is not lack of information! This is just art… Read Full Review

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★☆☆☆☆

“Don't buy here”

Written on: 28/04/2014 by veryverymad (1 review written)

On a Friday around 2pm I placed an order on the web and paid extra for same day service. They weren't delivered that day or the next day or the day after that. I paid for same day service on a Friday and the flowers weren't delivered until the following Wednesday! The person I was sending them to at a hotel left town that Monday. I tried calling customer service Saturday, Sunday, and Monday on the customer service line and could never get a person, I could only leave a message -- on the… Read Full Review

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★☆☆☆☆

“terrible customer service, did not deliver”

Written on: 05/04/2014 by Schmidtxd1975 (1 review written)

Order for a friend who lost her mother in law. Received confirmation on the order, but 10 days later received a delivery confirmation for flowers which never got delivered. They do not respond to email or phone. Only take your money. Will never ever use this company again… Read Full Review

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★☆☆☆☆

“Sent a marijuana plant”

Written on: 26/02/2014 by Thelvig (1 review written)

I ordered a peace lily (even upgraded) for my two DEAD friends parents. I was mortified when I went over for a visit & she should me the plant they received. It looked like a marijuana plant!! I was soooooooooo embarrassed!!!!!!!!!! Be advised to check on what you actually send is what they actually get. CO tried to offer me a $31.00 promotion code (I spent $49) and of course I would still have to pay service fees & all the other stuff. I called, no one called me back!!!!!!!! this site is way… Read Full Review

Davidprice222's Response to Thelvig's Review

Written on: 02/04/2014

lol was it really a marijuana plant? i might place an order ;)

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★☆☆☆☆

“BEWARE!!!!”

Written on: 13/11/2013

Do not waste your money!!! Still a day and a half later no flowers!!! It was suppose to be "Same Day" Delivery!… Read Full Review

Hgoldman's Comment

Written on: 15/11/2013

No flowers, failed delivery, $100 spent. Credit card will be notified to cancel the transaction. Prosecutors should be contacted because there are too many instances of failed delivery to attribute it all to mere incompetence.

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Vstar35's Comment

Written on: 23/02/2014

dont buy nothing from these people had a funeral and flower suppose to show up and did not show up u mother f.u.c.k.e.rs should be out of business !

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★☆☆☆☆

“Very bad ”

Written on: 02/11/2013

My order was never delivered… Read Full Review

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★☆☆☆☆

“TERRIBLE!!”

Written on: 25/10/2013 by johnjohnsjsjs (1 review written)

Flowers never showed up! Terrible, terrible, terrible customer service! They only gave me half my money back because they said the service charge is not refundable. They stole my money. I will never use this company again! Ever! I'm furious! Please, go somewhere else to get your flowers... I'm warning you!… Read Full Review

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★☆☆☆☆

“Absolutely Terrible! With a capital T!”

Written on: 03/10/2013 by Kailos (1 review written)

I had ordered these a bouquet of flowers to be delivered to a friend who was in the hospital. She had spent 12 weeks in the hospital and finally gave birth to twins with complications. I had told the woman the flowers needed to be delivered before 1:30 as per the hospital regulations. I explained all my friend had been through and was still going through with feeding tubes etc. She assured me they would be off first thing! I had not heard from my friend for a couple of days which is unlike her… Read Full Review

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★☆☆☆☆

“Ripoff when filling an out of town order”

Written on: 02/10/2013 by Kylady (1 review written)

We ordered through L & D by visiting our local florist, selecting a "like" arrangement with our preferences noted , paying the extra charges for the wire order and requesting a early delivery for my sister who just had surgery. We ordered a dish garden with colorful cut flowers to brighten the look. The ones at our florist had very beautiful green plants in a basket for well below the minimum charge. My sister sent a picture of what was delivered & what a disappointment. L & D delivered a… Read Full Review

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★☆☆☆☆

“Terrible Service”

Written on: 28/09/2013 by slapshot18 (1 review written)

I ordered flowers for my grandmothers 90th birthday. Although they claim same day delivery, I was sent an email the day after the arrangement was supposed to be delivered letting me know that it was not delivered because my order was incomplete. After calling their customer service line I was told the arrangement I picked was not available. I was quoted multiple policies indicating how this was acceptable. The customer service representative disconnected me when I asked to speak with a… Read Full Review

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★★★★★

“Largest Selection of Roses”

Written on: 26/09/2013 by danbells (1 review written)

They were really great, I didn't know what color I wanted to send, Beth asked me what her favorite color was. I said Purple. She said they have purple roses. I sent them and Mom really loved them… Read Full Review

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★★★★★

“Best flowers ever”

Written on: 25/09/2013 by perrryone (1 review written)

I have ordered flowers before, but these were the best I have recieved… Read Full Review

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★★★★★

“Excellant Service”

Written on: 24/09/2013 by kelli1 (1 review written)

Delivery was as expected, it was exactly when I requested and the flowers were beautiful… Read Full Review

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★★★★★

“Fits my Budget”

Written on: 24/09/2013 by Amyoster (1 review written)

I wanted to send flowers, but I always thought they were too expensive. I found the perfect arrangement that fit my budget and I was very happy with them… Read Full Review

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★☆☆☆☆

“I paid for the fullest version and received the smallest”

Written on: 24/09/2013 by corinne4141 (1 review written)

I used this company to order flowers for my bosses wife. I paid for the fullest option they provided. I was sent pictures of the flowers and was more than disappointed. They sent the smallest arrangement full of carnations (was supposed to be peonies) and I cant get anyone to call me back! Ive used this company 4 times and this is my first problem but it is so frustrating I will NEVER use them again. Ive called over 3 times and finally got an email to send my picture to me. Its been over a… Read Full Review

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★★★★★

“Excellant Quality”

Written on: 24/09/2013 by Fredflet (1 review written)

Roses were beautiful and I loved them… Read Full Review

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