I paid for the fullest version & received the smallest

★★★★☆
3.6 / 5
66% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

corinne4141's review of Flower Delivery Express - www.flowerdeliveryexpress.com

★☆☆☆☆

“I paid for the fullest version and received the smallest”

Written on: 24/09/2013 by corinne4141 (1 review written)

I used this company to order flowers for my bosses wife. I paid for the fullest option they provided. I was sent pictures of the flowers and was more than disappointed. They sent the smallest arrangement full of carnations (was supposed to be peonies) and I cant get anyone to call me back!

Ive used this company 4 times and this is my first problem but it is so frustrating I will NEVER use them again.

Ive called over 3 times and finally got an email to send my picture to me. Its been over a week, sent 3 emails, and nothing. In the back ground I could hear them discussing not being able to refund something to another customer.

Needless to say they took my money by not providing an item of the same value as the one I purchased. Be careful with these people, if you want to make someone feel special do not use them.

Corinne

  • Flowers

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Report this review