False advertising rip off!!

★★★★☆
3.6 / 5
64% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

me1234me's review of Flower Delivery Express - www.flowerdeliveryexpress.com

★☆☆☆☆

“False advertising rip off!!”

Written on: 11/09/2013 by me1234me (1 review written)

Placed an order for the special day to have my gift sent and received and email that it would be the next day. I called them and left multiple messages to let me know the status of the delivery as no one would be at the house for delivery the next day. No calls were returned. Had to call again on day three to check the status and I am informed they are delivering today. NO ONE will be there its too late!!! They charged me 30% for canceling my order that could not be delivered due to their delays. Unprofessional! Dont be fooled by Same day guarantee and DONT expect a call back about the status of the order as it never happened for me. Shop somewhere else before you loose your money!!!

Me1234Me's Response to me1234me's Review

Written on: 17/09/2013

I will add that I was suprisingly reimbursed my entire expense.

Reply to this comment
Report this review