Written on: 27/07/2013
I give this organization "ZERO" stars. The flowers I ordered were sent from Wesley Berry Flower Delivery in Walled Lake, Michigan. It wasn't until after I submitted my online order and I paid extra for same day delivery, that I was told by email that the delivery could not happen that same day, and that they had to substitute flowers. I replied by email that I did NOT want substitute flowers, and I especially did not want carnations. I was not refunded the extra fee. The flowers, including carnations, arrived 2 days later, in a container with NO WATER, and they were DEAD. I have been trying to contact the company for a refund but get no response by phone or email. Terrible way to do business.
As rated by our community of reviewers
" Failed to honour next day delivery of birthday bouquet " Read More
" Poor flowers & poor customer service, " Read More
" Reliable service, great product " Read More
" Let Down " Read More
" My husband paid for Valentine's arrangement 2 days " Read More