Stay Away!!

★★★★☆
3.6 / 5
65% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Flower Delivery Express - www.flowerdeliveryexpress.com

★☆☆☆☆

“Stay Away!!”

Written on: 27/07/2013

I give this organization "ZERO" stars. The flowers I ordered were sent from Wesley Berry Flower Delivery in Walled Lake, Michigan. It wasn't until after I submitted my online order and I paid extra for same day delivery, that I was told by email that the delivery could not happen that same day, and that they had to substitute flowers. I replied by email that I did NOT want substitute flowers, and I especially did not want carnations. I was not refunded the extra fee. The flowers, including carnations, arrived 2 days later, in a container with NO WATER, and they were DEAD. I have been trying to contact the company for a refund but get no response by phone or email. Terrible way to do business.

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