Flora Select Reviews - www.floraselect.co.uk

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★★☆☆☆
2.3 / 5
From 3 reviews
33% of users recommend this
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Flora Select www.floraselect.co.uk

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Latest Reviews

★☆☆☆☆

“Extremely rude man who used the 'F' word at me”

Written on: 31/10/2014 by Paris4 (1 review written)

I had 3 planters delivered on Next day delivery on 22nd October. The first one I opened was damaged the other two ok. I needed three in total and therefore wanted to return them. Even though I am still within my returns policy time (14 days) the man was so rude and intimidating saying that I should have called sooner but as I have 14 days then I don't see why. I have never received such appalling service (I'm sure this isn't the same man who took my order as he was really nice!!) Do not use… Read Full Review

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★☆☆☆☆

“'weather worn' bamboo”

Written on: 20/05/2014 by Grants1983 (1 review written)

I bought a Phyllostachys nigra bamboo plant from Flora Select today and it arrived looking very much the worse for wear, with more than half the leaves dead. Admittedly there are new buds growing but the overall plant does not look to a standard that I would expect to receive having just purchased it. When I called the company to feedback on this calmly and politely, I spoke to a man, who was far from calm and not in the least bit supportive from a customer service perspective. He admitted… Read Full Review

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★★★★★

“Buddleja Globosa”

Written on: 18/05/2013 by Anniehen (3 reviews written)

In addition to checking reviews on companies I haven't previously used, I occasionally look online at reviews for companies I use. I bought from Gardening Express last year and, as I was browsing on their site again, I 'googled' reviews. I am not at all convinced that the reviews here, listed within a few days of each other and giving very similar accounts, are genuine! I bought from this company last year when I finally moved into my house with a garden. I had seen, and eventually identified… Read Full Review

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Natalie-Gardening's Response to Anniehen's Review

Written on: 09/06/2013

thanks for your kind comments, we are not convinced ourselves either, for that very reason, we are replying to all reviews here left in the last few weeks and urging any one with a genuine problem to get in touch, completely publicly via facebook or twitter, so that people can see our reaction, and decide for themselves. We care about all our customers, and are here to provide a quality service along with quality plants!

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Anniehen's Response to Anniehen's Review

Written on: 21/07/2013

This review should be for Flora Select, not Gardening Express. I'm afraid I got online nurseries mixed-up!

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Natalie-Gardening's reply to Anniehen's Comment

Written on: 09/10/2013

We supply all the plants for Flora select :-)

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