Floraqueen review -avoid at all costs

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Monarch1969's review of Flora Queen www.floraqueen.com

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“Floraqueen review -avoid at all costs”

Written on: 17/02/2014 by Monarch1969 (1 review written)

Don't let Floraqueen ruin your special day.

Ordered 'precious purity a beautiful white bouquet from Floraqueen.com site to be delivered before 13:00:

Floraqueen Flowers arrived at 1900 -was willing to overlook this but ......
Horrible orange bunch of flowers not resembling the bouquet from the site
Had paid extra for the delux version -it's the smallest bunch (not a bouquet) of flowers I've ever had deliverered for nearly £60
The total on my order was £57 but a mysterious £1.02 was added to my bill have asked for clarification but no response received although they did respond to say they haven't received my previous mails
Flowers sent not from a traditional florist but one specials end in funerals -and you could tell thanks Floraqueen!!!

There is no number to call Floraqueen only a messaging system that is frustrating and sometimes fails to work- Floraqueen are slow to respond and have said they have not receive any of the photos I have sent them of the disgraceful bunch of flowers that arrived

I am so frustrated by this company that I have sent all details and my efforts of correspondence to my bank to recall the money. I have now been in correspondence with Floraqueen for four days and am no nearer to an explanation or resolution

  • flowers £60

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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