Written on: 11/02/2014 by Oleander65 (1 review written)
I used this company to send flowers to one of my friend in Italy
The order was delivered but was nothing like the one i ordered!
Instead of my beautiful large, full of purple flowers basket, was delivered an embarrassing with few cheap flowers little basket
i was embarrassed when my friend put the picture with the flowers on the fb..
I complained to Flora queen several times and not only they didn't do anything about it but the vendor in Italy contacted my friend to ask "if my friend liked the flowers...!!!" So unprofessional - My friend had nothing to do with the order; she was happy she got birthday flowers from a friend... was the one that placed the order and paid the money for a specific order and Flora queen is responsible to provide what the client paid for. (82 euros)
I will never use this company again - They just don't care; they take your money and they think that if they send few flowers, they are ok... !!!
It's a rip-off!!!!
As rated by our community of reviewers
" Poor quality and non existent customer service " Read More
" Super " Read More
" Very disappointing all round " Read More
" Never ever again " Read More
" Absolutely pathetic " Read More