Awful

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  • Customer Service

  • Quality of website

  • Value For Money

Nickie69's review of Flora Queen www.floraqueen.com

★☆☆☆☆

“Awful”

Written on: 28/10/2013 by Nickie69 (1 review written)

Ordered flowers for my mom who lives in Spain to be delivered on her wedding anniversary, the day was important as it was the first anniversary since my fathers death 5 months ago. The flowers weren't delivered. I mailed customer service who said the address was incorrect, the address was correct and the houses had been there for 11 years but they couldn't trace the address. I gave my home and mobile phone numbers and also my moms but no calls were received. Mom received a call 2 days after they were meant to be delivered and they wanted her to collect them from the local town. I would never use these again especially as a few years ago I used inter flora with no problems.

  • Bouquet of red roses 60 euros

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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