Not Dependable

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Lippa's review of Flora Queen www.floraqueen.com

★☆☆☆☆

“Not Dependable”

Written on: 24/10/2013 by Lippa (1 review written)

Ordered flowers and a bottle of cava for a friends birthday in france. Ordered saturday for a tuesday delivery.

Sequence of events - Day of exprected delivery

Friend received email letting her know flowers were on their way and expected delivery between 8 am and 1 pm
No flowers
Friend emails and told to wait as flowers to be delivered between 1 pm and 5 pm
No flowers

Next day
Friend emails to find out status - told to wait at home as delivery will be made before 1 pm
No flowers
Friend emails - friend is asked if she can come to Nice to pick up flowers or wait until 5
No flowers
Friend has now left the country and no flowers
If this is what you expect from a florist - order away

  • Expensive

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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