Written on: 13/08/2013 by RobnDeb (1 review written)
I ordered a bouquet for my wife for our wedding anniversary. Because she was in USA and I am in UAE, I ordered the biggest (premium) bouquet costing €87 ($110). She received 6 roses and 4 lilies in a hand held posy size bouquet. Complaints to customer service met with a response that she got what I ordered. When we queried the local florist he replied that he was told to deliver flowers with a value of $55, which is half what I paid to FloraQueen.
FloraQueen final offer was to send a few extra roses as compensation. I refused. I will just not use FloraQueen again.
As rated by real users
" Impressive products with great reliable service " Read More
" Easy to use website " Read More
" 3 Wrong deliveries & broken promises " Read More
Written by nadgouk
" Not the flowers I ordered! " Read More
" Very poor service & quality " Read More