Flowers delivered, but...

Flora Queen www.floraqueen.com
★★★☆☆
2.7
43.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Flora Queen www.floraqueen.com

“Flowers delivered, but...”

★★☆☆☆

written by on 26/11/2012

After using this site, I'd have to say that I have mixed feelings, but I will never use them again as I feel they are very bad at business. The flowers that I ordered were indeed delivered (although a day late), and my girlfriend sent me a picture of them, and they were exactly what I ordered. The card even read exactly how I wrote it. However, about 3 weeks after delivery I got 3 e-mails saying they were unable to process my credit card payment. That's funny, because the money left my bank, and my bank even charged me an international transaction fee because of the different currency. Still, they keep e-mailing saying they are trying to reach me to process the payment. The flowers have been delivered, and the money has left the bank, as far as I am concerned my business is concluded and this just sounds like they are trying to take more money from me, or possibly it is a separate phishing site designed to steal identities. Either way, I will never use floraqueen again as I found that there are more reliable and secure ways of sending flowers internationally...

  • 87euro

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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