Late Delivery Poor Contact

Flora Queen www.floraqueen.com
★★★☆☆
2.7
43.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Flora Queen www.floraqueen.com

“Late Delivery Poor Contact”

★☆☆☆☆

written by on 05/07/2012

I ordered flowers to arrive on Friday. They arrived on Monday. The card was partly typed, partly handwritten. Customer service replied quite quickly, but avoided all my questions. I had demanded a refund the day before they were delivered, but this has not been given and they are now saying that I provided the wrong address. This is not true, but it pushes the blame on me and means they don't have to give a refund.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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