canceled on day of delivery "address out of our network"

Flora 2000 www.flora2000.com
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2.3
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34.0% of users recommend this

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Teagan444's review of Flora 2000 www.flora2000.com

“canceled on day of delivery "address out of our network" ”

★☆☆☆☆

written by Teagan444 on 16/02/2015

order accepted and charged several days before.

on delivery date check website and see order is canceled on that day due to:

"We regret to inform you that the recipient’s address is out of our delivery network; hence we will not be able to fulfill your request in delivering this order. Your order stands canceled and you will not be charged. We are extremely sorry as we could not help you with this order."

There is no email to inform you that they will no longer send the flowers. You have to check the website yourself. I wouldnt have minded if the order was just late, that seems to be a common problem. But to cancel without telling you on the day of delivery? This service is an easy way to spoil a special occasion.

  • roses 94.28

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Richardfullham's Comment

Written on: 17/03/2015

Dear Customer,

We are extremely sorry for the entire incident. Please be assured we will get this resolved for you.

To locate the order in our system; please provide the order number or the email address used while placing the order.

Regards,
Richard Fullham.

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