Buyer Beware !

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★★☆☆☆
2.2 / 5
31.5% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Flora 2000 www.flora2000.com

★☆☆☆☆

“Buyer Beware !”

Written on: 18/02/2014

They do not deliver what they promise, it was the biggest mistake to trust them with delivering flowers for my mothers 70th Birthday... She is still waiting for them and the day has come and gone for her.... How to ruin a wonderful family moment.......

1 star is too much a rating for them.

  • Flowers

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Richardfullham's Comment

Written on: 19/02/2014

Dear Customer,

We are extremely sorry for the entire incident. To resolve the issue for you, please provide us the flo order number or the email address use while placing the order.

You will receive a reply as soon as the required information reaches us.

Regards,
Flora2000.

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Jacquic1's Comment

Written on: 19/02/2014

I have left numerous emails and phone calls and no one bothered to respond.... Why do you care now? Order number is - 1326290 and thanks to your company my mother went flowerless for her birthday.. I did however contact a local flower shop the following day who personally delivered the flowers and even managed to take a photo of her receiving them for me - now that is customer service and she has a big smile, but no thanks to your sham of a company. You should be ashamed of yourself.

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Richardfullham's Comment

Written on: 20/02/2014

Hi,
This is regarding your order number 1326290 for Glenis .
We apologize sincerely that we were unable to reply to your emails on time.

We had canceled your order and reversed the authorized charges so you will not be charged for it.

Warm Regards,
Flora2000

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