written by on 16/02/2014
I ordered flowers to be delivered to my love on February 14, today is February 16 and still no flowers were delivered. I even got a notice from them that the flowers were delivered. I am utterly disappointed in this service even though it's probably not actually his fault. Anyone reading this, and expecting service outside of the US, be aware!!!
To Flora2000, I'm gonna make it my life task to take your site down unless I get a full refund!!! My order # is 1320489
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Richardfullham's Comment
Written on: 19/02/2014
Hi,
This is regarding your order number 1320489 for Pantaree.
We apologize for the disappointment caused due to the non delivery of your order. This was a rare instance where in our services failed to meet your expectations and assure you this would not be a cause for complaint in future.
While we cannot make up for the lost moment we have canceled the order as requested and we have reversed the authorized amount which will reflect in your credit card account within 3-4 business days.
Please be assured that there are no cancellation fees.
As a gesture of goodwill, we have emailed you a $10 discount coupon for your next order with us.
Regards,
Flora2000