DEAD FLOWERS DELIVERED!! TERRIBLE CUSTOMER SERVICE!!!

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felicityjb's review of Easy Flowers Australia www.easyflowers.com.au

★☆☆☆☆

“DEAD FLOWERS DELIVERED!! TERRIBLE CUSTOMER SERVICE!!!”

Written on: 09/04/2014 by felicityjb (1 review written)

A bunch of dead flowers were delivered to my friend from easyflowers.com.au. After my friend had the heart to tell me a week or so later after I had asked about them, he told me they were dead and that he had called Easy flowers a number of times with no answer.
It was only after I went to follow up on the easy flowers website that I saw there was a message that the flowers were "heat affected" and would I like a replacement one. Well this message was written 5 days after the delivery and I did not see it until weeks after the delivery and so of course a replacement bouquet was pointless. They made absolutely no attempt to contact me directly and they refused to offer a full refund without a photo.
I will never order from them again and I highly suggest you don't either if you are after a fresh bunch of flowers - "heat affected" when it wasn't even a hot day!
DO NOT ORDER FROM EASYFLOWERS.COM.AU

  • Bouquet of flowers $85 incl. delivery

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