Debenhams Flowers Reviews - www.debenhamsflowers.com

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Latest Reviews

★☆☆☆☆

“Dead ,damaged”

Written on: 23/09/2016 by Catwhinger (1 review written)

Received Sugared Almond flowers today 23/9/16.No idea who from card empty.Nothing at all like picture.Few dying flowers with chewed leaves.Broken heads.I have seen better flowers in reduced section of Signatures reduced from £5.Some kind person paid a lot of money as I lost my Mother .Disappointed for us both… Read Full Review

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★☆☆☆☆

“Do Not Buy from Debenhams”

Written on: 22/08/2016 by Rip0ff (1 review written)

I had a bunch of flowers delivery on Friday 19th August consisting of roses and lillies. By Saturday morning all the roses were dead and yesterday, 21st August the petals are starting to fall off the lillies. Your advert says freshness for 7 days!! Disgusting especially from Debenhams. Would definitely not recommend… Read Full Review

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★☆☆☆☆

“First and Last!”

Written on: 12/08/2016

Dead, dried up flowers delivered on the wrong day. On complaining to customer services was told two different stories as to why this had happened. To cut a long story short DPD made no attempt to deliver the flowers on the correct day and when confronted lied about it, stating firstly that "roadworks had prevented them getting to the delivery address" and then "the delivery was refused" (There were no roadworks and how is it possible to refuse a delivery that isn't there?) Had ordered the… Read Full Review

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★★★★★

“Excellent Service”

Written on: 29/04/2016 by Lamb152 (1 review written)

Excellent service - my flowers arrived on time and in perfect condition. The flowers looked great and were beautifully presented. Will and have recommended to friends and family, and shall definitely be using the service again!… Read Full Review

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★☆☆☆☆

“FLOWERS NEVER ARRIVED”

Written on: 17/04/2016 by Lan07 (1 review written)

I ordered flowers as a Thank you, they were ordered on 11th to be delivered on 13th (they still haven't arrived). Really poor service from such a large company. Will never use again and I am currently trying to get a refund… Read Full Review

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★★★★★

“Beautiful flowers arrived in good time and great condition”

Written on: 16/04/2016 by ALF4 (1 review written)

I have received two bouquets from Debenhams flowers which arrived within a day or two of them being dispatched and they got to me in good condition as they package them well. The flowers lasted around two weeks. They have a great range of prices to suit all budgets and occasions!… Read Full Review

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★★★★★

“Brilliant Service, Beautiful Bouquet! ”

Written on: 09/04/2016 by shannonlclark (1 review written)

The flowers were delivered very fast and carefully packaged. The bouquet itself was larger than I was expecting, was so beautiful and lasted for just over a week. I was incredibly impressed with the service that I received and I would definitely place another order in the future!… Read Full Review

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★★★★★

“Great service - no issues!”

Written on: 07/04/2016 by Liliau331 (1 review written)

I've ordered 2 bouquets from Debenhams Flowers - one for my wife and one for my mum. Both arrived on the date chosen and came well packaged. The bouquets looked really nice and lasted for longer than a week as the majority of flowers arrived in bud. Would definitely order again… Read Full Review

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★★★★★

“Absolutely delighted”

Written on: 05/04/2016 by LeviFraser368 (1 review written)

Loved the service received; delivery was prompt and the flowers arrived in great condition. They looked and smelled absolutely delightful and lasted for several days. … Read Full Review

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★★★★★

“Fantastic Experience”

Written on: 01/04/2016 by AlinaBostan (1 review written)

I recently had the opportunity of trying out Debenhams flowers service & I couldn't be happier with my experience overall. I just loved my flower bouquet, perfectly put together and well presented. Delivery was speedy, without any troubles. Would definitely order from Debenhams flowers again & recommend to anyone I know… Read Full Review

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★★★★☆

“Would order again”

Written on: 24/03/2016 by mqGreenwood265 (1 review written)

I've ordered flowers through Debenhams three times now. Just as before, the flowers arrived extremely promptly at our flat and in great condition. Debenhams really packages them with thought and care. I recently sent my sister-in-law a house warming bouquet from Debenhams Flowers. The roses I had kept quite well… Read Full Review

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★☆☆☆☆

“Dead flowers”

Written on: 24/03/2016

I received a beautiful box - upon opening all the white flowers had died and I sent a photo to Debenhams customer (non) service. I have followed this up by email on two occasions and no reply except the computer acknowledgement. I have put one star as the carnations did last a few days, not the 7 days guarantee. Certainly would not order from them and not recommend anyone else to. Much better from our local supermarket !… Read Full Review

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★☆☆☆☆

“Not good”

Written on: 22/03/2016 by MarlonRasmussen161 (1 review written)

Sent the wrong flowers for Mothers Day, then they don't reply to phone calls or emails! Avoid… Read Full Review

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★☆☆☆☆

“Mothers day ruined”

Written on: 16/03/2016 by JanaeMaxwell1969 (1 review written)

I ordered a Joyful mum bouquet.I asked for them to be delivered on the Saturday which they did, However when mum opend them up the flowers were brown and wilting she said it looked like they had not had any water, she did not want to complain as they were a gift. She was so disappointed. I could have got a nicer bunch from the supermarket. 3 e mails and 3 phone calls later there has been no response. I wish i had read the revews before hand. Never again… Read Full Review

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★☆☆☆☆

“Poor”

Written on: 15/03/2016 by Ryanns397 (1 review written)

Not sure if anyone at your company is really interested, but my Daughter ordered flowers for me for Mothers Day. Lovely thought and as she hasn't got a lot of money, I was chuffed. Delivery was at 5-40pm on Mothers Day, bit late but appreciate the fact it was a busy time. I can only say I was very disappointed, not only with the quality of the flowers, the amount of flowers, and the poor balloon in the box with the flowers. How do I say to my daughter that they were not up to standard. She… Read Full Review

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★☆☆☆☆

“Mothers day flowers”

Written on: 14/03/2016 by 383Griffith (1 review written)

Bunch of flowers? more like bunch of weeds, roses lasted two days before being completely brown what a waste of my daughters money,Aldi and Lidl flowers are far better quality and half the price.Never again… Read Full Review

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★☆☆☆☆

“mothers day flowers ”

Written on: 13/03/2016 by nwHead488 (1 review written)

I was very disappointed with the flowers I received on sunday for mothers day when they arrived they didn't look very healthy on Monday the roses had started to droop by Wednesday they had all drooped I have emailed Debenhams twice my daughter had emailed once and tried phoning but no one has bothered getting back to us… Read Full Review

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★☆☆☆☆

“Mothers day flowers”

Written on: 12/03/2016 by unbelievable2 (1 review written)

Had a bouquet of roses and carnations delivered from my children the day before mothers day.The roses looked tired on arrival but by Mothers day morning they were dead!!! Goodness knows how much they cost but what a disgrace. Emailed Debenhams straight away and 5 days later still no reply!!… Read Full Review

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★☆☆☆☆

“Disappointing to say the least”

Written on: 11/03/2016

My daughter ordered these for Mothers Day,paid extra for them to be delivered on the day.They arrived the following day.The roses looked close to death,the following day 4 of the 6 roses had completely had it.One day later the other 2 joined the others....in the bin!I phoned to complain and was on hold for over 30 mins (hope the phone call doesn't cost an arm and a leg).Apologies were made and I was sent another bouquet,not the same as the original.1 flower was in two pieces,apart from that… Read Full Review

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★☆☆☆☆

“Mother's Day flowers”

Written on: 10/03/2016 by Svolkinas (1 review written)

So happy to see the Royal Mail delivering box of flowers to me on Saturday 5/3/16 the day before Mothers Day, but so disappointed when I opened the box and saw the flowers. The white ones were very wilted and today Thursday 10/3/16 the carnations and sunflowers are all practically dead. So different to the box I received on my birthday middle of December, those flowers were beautiful and lasted until new year. My daughter is travelling Australia and sent both boxes of flowers to after ordering… Read Full Review

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