written by Alfiya on 29/05/2015
My friend ordered flowers for my birthday as a surprise and she was not aware of the fact that the building I leave in does not accept flowers at the reception, however, flower deliveries are usually advised to call the room. However, crealry royal mail cannot make the extra effort. Also debehnams flowers are not responsible for flowers that were refused. However, in this case the courier did not care enough to follow the instructions and deliver the flowers. Would not recommend Debenhams flowers until they reconsider their delivery service. Outsourcing usually leads to these kind of problems.
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