Late. Dead. No response

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Debenhams Flowers - www.debenhamsflowers.com
★☆☆☆☆
1.5
11.0% of users recommend this
  • Customer Service

  • Quality of website

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Jparsons's review of Debenhams Flowers - www.debenhamsflowers.com

“Late. Dead. No response”

★☆☆☆☆

written by Jparsons on 18/03/2015

Ordered flowers for Mother's Day a week or so before. Selected the 14th for delivery. The flowers then arrived on the 16th, a sparse dead collection wrapped in a bit of tissue paper. I had to run out on the 15th to buy more flowers to replace the missing ones. Glad that I did as I was embarressed by the ones I recieved late. I've emailed (a few times) debenhams flowers (with photos of the flowers)on the 16th, still awaiting a response. I can't hear very well so ringing is out of the question atm. Would never use again. It would be nice to know that the flowers are definitely fresh and and a quick response to complaints

  • £29.99

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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