written by iabw12 on 30/06/2014
The first bouquet wilted within hours. As the flowers were for the birthday of my 74 year old neighbour, we were both disappointed. I contacted customer services to let them know. They were extremely kind and efficient and offered a replacement. This has been delivered very quickly and the flowers are beautiful. My neighbour is chuffed to bits. They took a disappointing situation and rectified it. A stunning bunch of sunflowers which has really cheered her up.
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