shaky start

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Debenhams Flowers - www.debenhamsflowers.com
★☆☆☆☆
1.5
11.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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iabw12's review of Debenhams Flowers - www.debenhamsflowers.com

“shaky start”

★★★★★

written by iabw12 on 30/06/2014

The first bouquet wilted within hours. As the flowers were for the birthday of my 74 year old neighbour, we were both disappointed. I contacted customer services to let them know. They were extremely kind and efficient and offered a replacement. This has been delivered very quickly and the flowers are beautiful. My neighbour is chuffed to bits. They took a disappointing situation and rectified it. A stunning bunch of sunflowers which has really cheered her up.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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