Written on: 25/04/2014 by SAtkins8691 (1 review written)
I ordered flowers on a Tuesday evening for delivery on a Thursday, after placing the order online it stated on the order and confirmation email that the delivery date was Thursday 24th April, in small print underneath it said delivery can take one to two days so assumed first day was the Wednesday and they would deliver on the Thursday as this was what it said! It did not say delivery Thursday or Friday anywhere! So the flowers could not be delivered until the Saturday because I had to change from a work to a home address so missed friends birthday so card and flower were late company didn't seem to care or be prepared to make any change to how their emails are sent or send any kind of compensation avoid at all costs! Very poor customer service!
As rated by our community of reviewers
" Excellent customer service great prices easy to use. " Read More
" Utterly Incompetent and possibly even malicious " Read More
" Efficient, good value " Read More
" Ugly and Sad " Read More
" Bad value for money " Read More