Written on: 10/04/2013 by dannyj84 (1 review written)
I ordered flowers for my wife to be delivered on a Sunday her birthday, when they haven't arrived I contacted the company via phone and email with no luck. when I finally spoke to someone I was told they use royal mail to post! obviously Royal mail don't deliver on Sundays so why let me book!!
This is now a month later the flowers haven't turned up and I have been told as they haven't been returned by royal mail they believe they were received and we are effectively lying, and I will not be getting a refund!
I contacted my bank (barclays) who have told me they have lots of complaints logged against this company and will issue me a refund. as of yet I haven't received the refund but they said it can take 5 working days.
Good luck everyone I hope you get your money back
As rated by real users
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Written by CameronD