Written on: 10/04/2013 by dannyj84 (1 review written)
I ordered flowers for my wife to be delivered on a Sunday her birthday, when they haven't arrived I contacted the company via phone and email with no luck. when I finally spoke to someone I was told they use royal mail to post! obviously Royal mail don't deliver on Sundays so why let me book!!
This is now a month later the flowers haven't turned up and I have been told as they haven't been returned by royal mail they believe they were received and we are effectively lying, and I will not be getting a refund!
I contacted my bank (barclays) who have told me they have lots of complaints logged against this company and will issue me a refund. as of yet I haven't received the refund but they said it can take 5 working days.
Good luck everyone I hope you get your money back
As rated by real users
"Great webpage, flowers and gift !" Read More
"LIARS or Incredibly LAZY AVOID..." Read More
"Birthday flowers" Read More
"Very Poor value for money" Read More
"Size of bunch was pathetic and..." Read More