ONLINE FLOWER ORDER

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Bloomin Delightful www.bloomindelightful.co.uk

★☆☆☆☆

“ONLINE FLOWER ORDER”

Written on: 06/04/2013

I ordered a bouquet of flowers for my Mum on 27th March 2013. Nine days later and various emails to Blooming Delightful, the flowers arrived at their destination. Rubbish service, no communication, they managed one email per day in reply to mine and kept asking questions which they knew the answer to and which could have been asked all at the same time, obviously they were stalling for time. My husband finally sent a stinker of an email threatening trading standards and the flowers turned up the day after. No apology or email to explain and no gesture of goodwill and the flowers were poor. Feel totally ripped off. Will never ever ever use them again and after reading reviews for this company on the internet I would not recommend them to anybody. Dreadful company with no customer service at all. Beware anybody wanting to send flowers by post, use interflora or bunches!!!!!

  • ONE BOUQUET OF ROSES £17.74

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Lilly678's Comment

Written on: 09/04/2013

hi just read your feed back i order from them 1 month ago never got my flowers rang up 5 times and they kepted fobbing me off ... i rang 5 days after when my flowers had been order and i got told i could have a refund but they didnt know when it would be put back in my bank account and its a 1 month and no money and no flowers SHOCKING .. im going to ring them back at 9am today and threaten them with trading standards and see how long it takes them to put the money back in my account they were fast enuff to take the money but when it comes back to giveing it back they dont know when it will be ..... bad service never will i order from them again !!!!

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Jackiestar's Comment

Written on: 09/04/2013

They have been investigated by Watchdog before in 2009. Call C.A B. 08454 04 05 06 and register your complaint if enough people do trading Standards will have to be involved and also go on the Watchdog page and fill in a complaint.... I have and hope many other people do too. Good luck!

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