DISGRACEFUL

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MrsCS1's review of Bloomin Delightful www.bloomindelightful.co.uk

★☆☆☆☆

“DISGRACEFUL”

Written on: 03/04/2013 by MrsCS1 (1 review written)

This company are a disgrace!!! Website promises same day delivery if ordered by 5pm or next day if after 5pm. Ordered last Thursday 28th March at 5.05pm for delivery on Friday 29th (date their website defaulted to). Still no flowers, have e-mailed 3 times asking for my order to be cancelled as have already spent another £25 on alternative flowers (which were delivered e within 2 hours of order) as these were too late. Have now replied saying won't cancel as flowers are a perishable item. Absolutely fuming!!!! Have contacted trading standards & cab, am awaiting response & will not let this lie.

  • flowers £20

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Jackiestar's Response to MrsCS1's Review

Written on: 03/04/2013

Good !!!!!!! I hope everybody follows your example! They need to be shut down. I have already reported them to Watchdog and C.A.B.... They have been investigated by Watchdog before..... lets hope they get another visit!!!!!

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Mrscs1's reply to Jackiestar's Comment

Written on: 04/04/2013

I can't understand how they are still trading! I clearly was niaive not to have researched this company (f you can call them that) as would not have touched them with a barge pole had I seen their reviews!

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