Bloomin disgrace

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Bloomin Delightful www.bloomindelightful.co.uk

★☆☆☆☆

“Bloomin disgrace ”

Written on: 24/03/2013

So I ordered flowers for my sisters birthday. The page told me if I ordered before five they would be delivered the same day. After I entered all my bank details it explained they do not do same day delivery. The flowers actually turned up three days late!! In such a mess, dead, broken, stems snapped. And the cheapeat looking bunch I'd ever seen. Looked completely different to what I had ordered. I rang " bloomin delightful" to be told she cannot refund me for 3 weeks even though money had left my account within 10 seconds. After 1 hour on the phone to an 0844 number from my mobile I finally got told I can have a credit note or replacement, which made me more angry. If I got cheap flowers the first time what expectations do I have for a replacement? I could buy these flowers from a supermarket for no more than £3. Advisor on phone finally offered a full refund which is not in my account as of yet. KEEP AWAY DO NOT PURCHASE FROM THIS SITE. Pictures vary on a high scale to what is delivered

  • Goods purchased & cost

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Jackiestar's Comment

Written on: 05/04/2013

Register a complaint C.A.B 08454040506 have assured me this will get passed on to trading standards and if enough people complain they will also have to investigate along with Watchdog who have investigated them in the past.... GOOD LUCK TO ALL

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