Written on: 20/03/2013
Liked the Bloomin delightful's website and obviously the price so I ordered a bunch of flowers for my boyfriend mother for her birthday. I specified the delivery as the day of her birthday, only to receive a text from her the day before thanking me for the flowers. I can;t believe they were delivered the day before her birthday, whats the point in that!? I was fuming and emailed the company. I eventually got a reply which, in an honestly rude manner, informed me that there was nothing they could do because " it clearly states that delivery dates are an estimate". This i ridiculous. Firstly because I saw no such notice. Secondly because I have never come across any other service that can't deliver on the day specified. What's the point of specifying when they wont be delivered then. I wasn't even specifying for a popular day like valentines day so there's really no excuse. An absolute joke, do not be sucked in by the cheap prices, its not even worth that.
As rated by real users
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