Ripped Off by Bloomex!!!

★★☆☆☆
2.1 / 5
30.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Bloomex www.bloomex.ca

★☆☆☆☆

“Ripped Off by Bloomex!!!”

Written on: 16/02/2014

Just got ripped off $77.77 by Bloomex. I ordered a bouquet of tulips and irises for $54.99 but a lesser bouquet was delivered. It had a value of $39.99 and was supposed to have 20 tulips with 5 different colors. Their substitution policy says that if they substitute products it will a product of higher value. Not only was the bouquet they substituted of lesser value but was short 4 tulips and only had 3 different colors. They were also drooping over the side of the vase like they were sick. I tried resolving by chatting but kept getting dropped. I tried sending them a picture of the bouquet as they insisted but when I went to their ‘wecare’ site it was a suspected phishing site. When I tried chatting with them to get them to help abide by their own policy they shut down my chat and black listed me. STAY AWAY!!!!

  • 54.99

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Report this review