Written on: 16/02/2014
Just got ripped off $77.77 by Bloomex. I ordered a bouquet of tulips and irises for $54.99 but a lesser bouquet was delivered. It had a value of $39.99 and was supposed to have 20 tulips with 5 different colors. Their substitution policy says that if they substitute products it will a product of higher value. Not only was the bouquet they substituted of lesser value but was short 4 tulips and only had 3 different colors. They were also drooping over the side of the vase like they were sick. I tried resolving by chatting but kept getting dropped. I tried sending them a picture of the bouquet as they insisted but when I went to their ‘wecare’ site it was a suspected phishing site. When I tried chatting with them to get them to help abide by their own policy they shut down my chat and black listed me. STAY AWAY!!!!
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