Written on: 19/02/2014 by HVyas (1 review written)
I had ordered a bouquet to be delivered in Bangalore. I had subsequently called Arena to check on the delivery and they confirmed that the order will be delivered.
I subsequently received a call from an Arena Representative blaming me for pestering them and being aware of their terms and conditions. They also sent me an email saying that I should learn manners and accept my mistake!
I would like to point out that I did accept my mistake and asked the Representative that there was an additional mobile number that they could have called up. But the guy just hung up.
They don't respect customers, they think they are mighty gods. I would recommend that potential customers be wary of such rude, uncouth and ham handed service providers who don't care for their customers.
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Written by Lozza1