The worst

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  • Customer Service

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Guest's review of Arena Flowers www.arenaflowers.com

“The worst ”

Written on: 27/11/2013

So I've used this site 6 times. First 4 transactions were fine.. The.... Valentines day flowers did not make it till 2 days later. Yes that's right..... Rhe final time was nov 2014. Ordered very expensive express delivery next day. You guessed it flowers did not arrive. Mo phone calls. No explanation. Customer service appalling. They stop work at 5:00 - just can't be bothered I guess. Delivery is up to 6, the. They do t deliver.... AVOID avoid avoid. I was so angry contacted the md - spineless idiot.

  • £95 special delivery flowers

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Arenaflowerscustomerservice's Comment

Written on: 02/12/2013

Good morning

Thank you for your review. We are extremely sorry for the problems you have experienced. I am really sorry to hear about the problems with your order in November. Please could you send your order number via email to customer@arenaflowers.com, so that I can look into this further and try to help you.

Kind regards

Arena Flowers Customer Service.

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