Very disappointed

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Arena Flowers www.arenaflowers.com

“Very disappointed”

Written on: 24/10/2013

After failing to deliver the flowers which were a birthday gift, this company made no attempt to contact me and were defensive and brusque when I contacted them by phone (after emails were ignored). They did begrudgingly refund the money under pressure, but the tone of their apology was like they doing this customer a favour. Suggest you all steer clear of Arenaflowers.com

  • £38

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Arenaflowerscustomerservice's Comment

Written on: 02/12/2013

I am extremely sorry to hear how disappointed you are with our service and please accept my apologies for any upset caused. If you would be so kind as to send your details, your name and order number to customer@arenaflowers.com, I would be happy to investigate this further.

Kind regards

Arena Flowers Customer Service

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Wiseowlknowsall's Comment

Written on: 02/12/2013

You should investigate why you treat your customers so shabbily. When your company goes bust I hope somebody learns why. I will tell you for nothing. It is because you treat your customers like dirt

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