Poor Service

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  • Customer Service

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Guest's review of Arena Flowers www.arenaflowers.com

“Poor Service”

Written on: 10/07/2013

I had ordered flowers from Arena Flowers for my Wife's birthday and to my shock they did not deliver. I wrote an email complaining the flowers were delivered the next day and not on her birthday but still to this day I am awaiting a reply. This was back in January.

Ok so as the time was getting close to Valentines I thought I would give Arena another go. I ordered flowers once again for my wife and guess what they did not get delivered till the next day. However, this time I received a standard email from the MD apologising and offering a 50% discount on my next order.

Would I use Arena again never. The standard of the flowers have also dropped. They used to be more fresher and last longer.

  • 38.99

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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